Policies

Everyone is Important at Pirates!

COVID 19 Procedures for safety for participants and staff

At Pirates Rest, we uphold our Participant’s Rights and support families and caregivers in their role of supporting our service participants.

Please note: For any Emergency or Disaster, Pirates Rest sincerely attempts to provide necessary face-to-face support services to longer-term and in-home care participants dependent on care for day-to-day well-being. If the participant or families require face-to-face support for Short-Term Accommodation Pirates Rest will provide necessary infection control provisions. For all other disasters, Pirates Rest will follow the relevant State emergency services announcements and requirements.

At Pirates Rest – we uphold participant rights, support families and nominated caregivers.

Your Privacy

Giving you all the Facts

Keeping your Info Safe

Cancelling Short Notice?

Keeping the Best Staff

Complaints

Continuous Care

Planning your Care

Starting & Finishing

SIL & Tenancy

Mealtime Management

Your Safety

Our staff’s responsibility

Dangerous Incidents

Always Improving…..

Staff Suitability

Emergencies & Disasters

Service Agreements

Changing Providers

Infection Control

Looking after your $$

Your Input into our Services

Sticking up for You

Looking after You

Best Care Provided

Good Management

Staff Training

General Safety

Accessing our Service

Responsive Service

COVID Pandemic Plan

Medication Management

Management of Waste